Hospitality is the bedrock of MONA’s operations. We supply reliable, experienced temporary hospitality staff to venues, caterers, and event operators across the UK.
Our workforce supports:
We specialise in front-of-house roles and provide staff at different levels to suit your requirements, including:
Whether you need last-minute shift cover or ongoing support during busy periods, MONA helps businesses maintain service quality without the pressures of recruitment, payroll, or compliance.
Standing out in a competitive retail and promotional environment is harder than ever. Even the strongest branding needs a human connection to convert interest into engagement and sales.
MONA supplies professional brand ambassadors and promotional staff who actively represent your business in public-facing environments, including:
Our team are confident communicators trained to engage both individual shoppers and large crowds. As trained actors, they have the confidence to attract attention, explain products clearly, and create memorable customer interactions.
When you work with MONA, you’re not just hiring staff, you’re extending your brand’s presence on the ground!
MONA's content arm, Content With Lisa, supplies on-camera talent for a wide range of digital content production, including:
Our Content Team can work from your creative brief or collaborate directly with your production team. We'll help you find the perfect profile for the Content you want to make, manage the entire creative process and deliver you a natural, authentic asset that will resonate with your audience.
Whether you need one video or ongoing support, we provide reliable talent ready to represent your brand professionally!
You can see what we're up to on our Instagram: @ContentWithLisa
Live commerce is rapidly becoming one of the most effective ways for brands to sell directly to customers online. MONA provides experienced TikTok Shop Live presenters and live stream sales hosts to represent your products on camera.
Our workforce includes trained presenters with experience in:
Many of our presenters already work within the TikTok Shop ecosystem, while others come from acting and broadcast backgrounds and quickly adapt to live commerce formats.
We help brands create consistent, confident live streams that build trust, increase watch time, and improve sales performance.
MONA provides engaging, confident performers to support guided tours and immersive visitor experiences. Our actors are comfortable leading groups, holding attention and interacting with guests.
We support:
Our staff can:
Our workforce can adapt to different audiences, keep energy levels high and maintain engagement throughout a full experience cycle. Visitors will feel welcomed, informed and genuinely involved. MONA helps operators turn a visit into a performance-led experience that guests remember and recommend.
At MONA, we provide experiential marketing staff who do more than represent your brand - they perform it. Our teams are trained actors, entertainers, and multilingual talent who engage, improvise, and create real audience connection across every campaign.
From brand activations and PR stunts to pop-ups, sampling campaigns, and festivals, we supply dynamic staff who bring energy, personality, and professionalism.
Our talent includes:
Whether it’s a French-speaking singing waiter, a high-energy street performer, a charismatic bilingual host, or a full cast of larger-than-life characters, we match the right people to your concept - helping your campaign stand out, spark real engagement, and leave a lasting impression.
MONA supplies confident, motivated staff for field sales and direct customer acquisition campaigns.
We support businesses running:
Our field sales teams are trained communicators who understand customer engagement, objection handling, and brand representation. We can provide individuals or coordinated teams for local or national campaigns.
We help businesses scale customer acquisition quickly without the complexity of hiring permanent sales teams.
I have always had a deep admiration for actors, which grows daily as we continue building the MONA community. I’m not an actor myself, but I completely see the versatility and brilliance they bring to every role - whether on stage, on screen, or, as we are seeing with our clients, in their ability to continuously command customers across all the sectors we support.
My background is in recruitment within the finance sector, placing senior management individuals. But recruitment is not just about matching experience; it’s also about pairing personalities - and that’s the part I enjoy most.
Favourite Film: Goodfellas
Favourite Actor: Al Pacino
Favourite Theatre Memory: Kenrex
I graduated from RADA back in 2017 and created MONA to help fix the very problem I was facing: finding flexible, well paid work that fitted around my acting! I have performed many roles in my career... some on the big screen, West End and Broadway... but others include Waitress, Bartender, Host, Brand Ambassador, Kids Entertainer, and many, many more..! I am passionate about growing our community with workshops, networking nights, Q&A’s, so that we are all not only financially stable but artistically fed! As I say... If I didn't run MONA, I would join it!
Favourite Film: The Grinch (Jim Carrey's version)
Favourite Actor: Fiona Shaw
Favourite Theatre Memory: The Tempest (RSC 2009), The freeing of Ariel
I jumped into the acting world in London straight out of school with a passion for storytelling. What I came to realise is that I, and many young actors like myself, don’t quite know what they are signing up for! Yes, we love acting and being a part of productions, but what about all the other stuff that comes with being an actor, that we don’t spend much time thinking about? Well, it’s all part of it, and the sooner we as actors come to realise that, and put good systems in place, the better for our acting careers. It all needs to flow together nicely. That’s why I’m one of the Co-Founders of MONA - I’ve lived it, I know and feel the need for it, and we know that when this vision is fully realised, it will change the trajectories of people’s careers and lives! It already has.
Favourite Film: Snatch
Favourite Actor: Jason Bateman
Favourite Theatre Memory: Alfie, the waiter in ‘One Man, Two Guvnas’.
"Billy and Charlie listened to our brief and looked after our niche requirements for a themed promotional front of house client facing team at Winter Wonderland. The great team was positive, professional and engaged with our customers, working outdoors in all weathers. We can highly recommend MONA for their team members and support provided."
"MONA offer wonderful team support to a number of our venues. We’re incredibly grateful for their services.”
"Joining MONA is one of the best things I've ever done. Even at the start of my journey into acting they provided me with a steady stream of freelance jobs which not only helped me stay afloat financially in between classes and auditions, but actually evolved to become regular work and viable alternative career options, which I am able to do alongside my acting career. Charlie & Billy have effectively grown to become my representation for freelance gigs and I couldn't be more grateful for the hard work and effort they put in behind the scenes. The volume and variety of roles they have for MONA members is unreal and I couldn't recommend them highly enough."
"MONA has quickly become an extension of the team. We have been hugely impressed from the get-go and trusted Mona’s team and their amazing actors for our first ever national sampling campaign, as well as regular London events and trade shows. The team is infallibly reliable in delivering what we need, always going above and beyond in communication and execution. We could not recommend Mona more for any FMCG brand looking for some lovely extra pairs of hands. They’ve also played a key part in testing out exciting new ways for us to show up as a brand online, with hugely helpful creative suggestions for content and UGC, and of course, excellent professional."
“We recently used MONA Careers to hire additional staff for our stall at Taste of London and I couldn't have been more pleased with the experience. The quality of candidates was exceptional and the booking process was incredibly smooth. Moving forward, MONA will be our go-to solution whenever we need extra support at events. Highly recommended!”
“MONA is our staffing partner, and true to their ethos, we’ve been sent confident, hard-working and switched-on staff members every time. They’re quick to respond, great at communicating and diligent about who they employ - any catering/events planning company would be very well advised to give them a try!”
I signed up with MONA right after having finished drama school, and I could not recommend them enough for the difference they have made in my life as I was navigating the start of my acting career. The very first shift I worked ended up being the company who hired me full-time. Not only was I able to remain a member of MONA thanks to the professionalism of the team, but I also discovered a brand new career path alongside my acting work - that of being a sommelier. My company has provided me with wine courses, certifications and training, and I would have never had this opportunity were it not for the potential that Billy, Charlie and Ellie saw in me when I first sent them a request via an Instagram ad…! Above all, the connections I have made in the acting industry have been invaluable. Truly, MONA has changed my life as an actor in London. Thank you team!
“MONA have been a real pleasure to work with. The team we have had on our events so far have all been fantastic and the correspondence with the office has been prompt and reliable. We look forward to developing a team with them over the coming season.”
“Loved working with the team from MONA. Billy was really helpful when it came to organising anything we needed during a busy period. Everyone that helped us out was happy to get stuck into the craziness of Christmas parties and they were also a lovely bunch of humans, our venue team and guests loved having them around!”
MONA supplies agency workers (temporary staff) who are directly contracted and employed by us. All workers are paid through PAYE and managed by MONA, meaning we handle payroll, tax, insurance, and compliance.
Clients use MONA in a variety of ways, including:
While our model is built around flexible temporary staffing, in some cases clients have arranged to take workers on permanently after an assignment.
Our service is designed to give businesses fast, reliable staffing support without the long-term commitment or administrative burden of direct employment.
Once you’re onboarded as a MONA client, you’ll be assigned a dedicated account manager who becomes your primary point of contact for all staffing requests.
You can request workers in two simple ways:
We’ll confirm availability, match suitable staff to your requirements, and manage all scheduling, payroll, and compliance - allowing you to focus on running your business.
In many cases, we can supply staff within 24–48 hours, and for urgent requirements we can often respond the same day depending on role and location.
Because we maintain an active, pre-screened workforce, we’re able to match workers quickly without compromising quality.
We primarily provide staff across London and all major UK cities, but can cover all corners of the UK with our workforce!
MONA handles all employment administration. We:
Yes - many clients build a preferred team.
If you have workers you particularly liked, we can prioritise booking them for future shifts whenever they’re available.
As well as the many transferable skills and traits of our acting workforce that benefit our clients operations daily, using a staffing agency allows businesses to:
Shift minimums depend on role type and location, but most bookings start from a 4-hour minimum. Your account manager will confirm details based on your requirements.
We actively manage attendance and confirmations before every shift.
In the rare case of a cancellation, we arrange a replacement as quickly as possible to ensure your staffing needs are covered.
No. Workers remain contracted to MONA.
We act as the employer, meaning you don’t need to issue contracts, run payroll, or manage HR processes.
Yes - many clients use MONA as an extension of their business. We can schedule recurring shifts weekly, monthly, or seasonally and maintain a consistent team familiar with your brand.
As well as the many transferable skills and traits of our acting workforce that benefit our clients operations daily, using a staffing agency allows businesses to:
MONA provides flexible staffing without long-term commitment, making it ideal for events, retail peaks, and campaign-based work.
